Internet has become a major source of information in marketing research. Online sources are used to collect data or cross validate the processed data from more than one source to check the consistency of the data. However, it posed new challenges in the areas of data collection, interpretation and validation.

Drawbacks of Internet in Marketing Research:

Based on Netcraft’s data, Boutell estimates about 29.7 billion pages on the Web by February 2007. This giant source itself is a big challenge to find the available right information.
Some significant drawbacks of Internet marketing research are

• Excess Data
As already stated, Internet contains vast amounts of data which is relevant as well as irrelevant to the user’s requirement. The problem is not the volume of information but finding the required reliable information is necessary from the enormous ocean of data is a big challenge. To overcome this challenge the researcher has to be well versed with all the tools and techniques that are necessary to filter the unnecessary information.

• Unreliable Data
Internet houses information from all kinds of sources ranging from government portals to blogs. Though the information gathered is correct, it is necessary to make sure that the source is valid. The quality of the final marketing research report depends upon the quality of the information sources that are used to collect information.

• Demands More Focus on Processing
As there is a large amount of data available, processing this data into reliable information is a major task in marketing research. To interpret, categorize, arrange and document this information requires more focus and effort from the market researcher.

• Challenge of SEO optimized websites
Internet is becoming a major tool of promotion for business. This lead to various consequences like emergence of junk websites and money making through search engines. This has posed as a challenge to the researchers to obtain relevant websites since many good sites do not appear on the top of search results because low quality sites are focusing on SEO to get them ahead.

• Demands Different Mindset
To access the right information, Internet requires a different mindset i.e. more focused and conceptualized research is necessary. Earlier, the amount of data available is very less when compared to the requirement. But now, a huge amount of information is pouring in from all directions. The Internet age market researcher requires a different mindset to process the data using various tools and techniques.


However, to overcome these challenges the Internet market researchers have the search engine and Meta search engine techniques, which filter the information and give thousands of narrow results, which leads to the target information.

BlueWaterArticles.com: - Internet as a Tool in Marketing Research – Challenges

About the Author

Marvist Consulting is an internet marketing research firm providing professional seo, pay per click management and web analytic services to help companies to increase online sales and improve their profitability. Marvist Consulting also provides custom online market research Services (Professional and affordable) to find, analyze and summarize published information by our expert researchers to help you find information for decision making.